Privacy & your images
Preview policy · October 13, 2026. Public generation and purchases are not open in this preview. Contact support@artcraftguides.com for help.
What the workspace stores
For an account, the service stores an identifier and basic login details. Image requests store their instruction, settings, status, credit entries, and private input/result references. Payment references and verified amounts are stored for reconciliation. Payment card details are handled by Waffo rather than this site.
Where a request goes
When cloud generation is enabled, input images and instructions are sent to KIE for Seedream processing. Cloudflare Workers AI screens instructions and images before generation and before output display. Their terms and retention practices apply to that processing. The local image utility works in your browser and does not upload its file.
Private access and retention
Lab images are private to their account. Provider fetch links expire and are scoped to individual inputs. Private file access expires after 30 days. Input and result images in our private storage are scheduled for automatic permanent deletion after 30 days; the storage provider may take additional time to process expiration. Download images you want to keep before they expire. You can also use the deletion controls or report form to request earlier removal. Payment and minimum ledger records may be retained longer for accounting and dispute handling. Generation providers apply their own retention practices.
Cookies and analytics
Essential session cookies support login. No GA4, advertising tracker, or public image gallery is enabled in this preview. We do not sell uploaded images. Do not submit private information you are not entitled to share.
Requests and reporting
Email support@artcraftguides.com or use /report for privacy requests, content concerns, or appeals. A report receives a receipt and deadlines; the private operator queue tracks ticket priority, deadlines and actions. Ordinary reports are acknowledged within 2 business days and reviewed within 5 business days (Monday–Friday, UTC+8). Child-safety and non-consensual intimate content reports receive priority review and initial risk-control action within 24 hours, including weekends. Complex investigations may take longer; before the original deadline we explain why and provide an updated completion date. Replies are sent through the support inbox or shown in the receipt status. Reports, limited response notes, deadline events and safety-action logs are stored to handle the case and audit its outcome; access is restricted to authorized operators and the holder of that report receipt.